Payment Analyst (Based in Luxembourg)

Company DescriptionMANGOPAY is a leading European fintech that is shaping the future of exchanges by building powerful payment technologies for marketplaces and crowdfunding platforms.We specialise in providing payment technologies that enable platforms to process funds easily and automatically at scale. We currently have over 2,500 clients across Europe - including highly innovative marketplaces like Vinted and Rakuten - for whom we have processed over 22 billion euros since our creation in 2013.Our daily operations are centred around three core values: entrepreneurship, collaboration, and diversity. We have seven offices across Europe and are proud to foster an inclusive and dynamic work environment that has helped us become an innovative leader both locally and internationally.Job DescriptionDo you want to be part of a booming and disruptive Fintech company?
MANGOPAY is looking for its next talent (full-time job position to start immediately).
Based in MANGOPAY’s HQ office in Luxembourg, the Payment Analyst will be responsible for day-to-day contact with industry leading solution providers who partner with Mangopay to deliver payment service to our clients. The person will be reporting to the Head of Payment Operations.Responsibilities:
• Support Payment Operations team as an operational contact with payment service providers and acquiring banks for new client onboarding, account opening or configuration, payment scheme compliance, business performance, pricing changes
• Monitor payment KPIs, in particular conversion rates to detect issues in payment processing
• Summarize and report the issues in payment processing to the relevant stakeholders internally and externally
• Develop industry knowledge to suggest optimizations of the payment flow
• Identify opportunities to optimize Mangopay costs related to payment processing
• Establish strong relation and cooperate on a daily basis across different teams including Customer success, Product, Finance, Fraud and Compliance
• Participate in delivering Mangopay roadmap by engaging with new local payment method providers

QualificationsRequirements

• First experience in Payments, eCommerce or broader financial services – working previously directly with payment schemes or acquiring banks is a big plus
• Good analytical skills and comfort working with numbers
• Excellent verbal and written communication skills in English and French
• Energetic self-starter
• Organized and with the ability to work both autonomously and in coordination with other teams
• Interest in technology/fintech, curiosity and desire to learn
• Comfortable in a fast-paced environment
• Strong problem-solving skills
• Criminal record required

Additional Information

• HR Call
• Interview 1 with the Head of Payment Operations
• Interview 2 with stakeholders